Recent Posts

SERVPRO of Northern Summit County uses structure materials with thermal imaging

8/28/2019 (Permalink)

Thermal imaging one service at SERVPRO of Portage County and is used to utilizes water damage in your home.

SERVPRO of Portage County uses structure materials with thermal imaging such as structure materials with thermal imaging and standard camera.  Red, yellow orange indicated dry and blues and purples indicate elevated moisture. 

Using thermal imagers to detect moisture intrusion is a relatively new practice in water damage mitigation.  Thermal imaging has be used successfully to detect water intrusion in interior walls following roof leaks, foundation failure, chimney leaks, etc. It can find things that the naked eye doesn’t always see.SERVPRO of Portage County has this powerful equipment to help get your water damage taken care of.

There are a number of areas where moisture can accumulate that are frequently overlooked in typical inspections.  Thermal imaging technology can help reduce the cost to repairs by minimizing damage to the property to find the core source of water intrusion.

Thermal imaging one service at SERVPRO of Portage County and is used to utilizes water damage in your home.  Contact us today to schedule a site inspection(330) 677-4483 

Can You Dry Hardwood Floors After A Water Damage in Portage County?

8/24/2019 (Permalink)

The amount of homes with hardwood floors is steadily increasing for many reasons, the most prominent being that hardwood floors not only tend to sell homes faster, but they also increase the price. The only downfall is that in the event of a flood or water overflow, hardwood floors cannot be easily taken out and dried like carpet can. This brings us to our question – "Can you dry hardwood floors in place, or does everything need to be ripped out and replaced?" SERVPRO of Portage County will help you answer that! 

First, you need to recognize the many different factors that play into properly achieving a dry hardwood floor. Water damage can increase drastically if not taken care of properly, professionally, and in a timely manner. Here are some of the main considerations:

Response Time - Water damage can be greatly decreased depending on the response time to the problem. Time is of the essence when it comes to hardwood floor water damage – the moisture, temperature, and dust layer beneath a wet wood floor can provide an ideal environment for mold and many other problems.

Type of Wood Flooring - Before you can determine how to properly dry hardwood floor, you need to determine what type of wood flooring you have.

Amount Of Moisture - A flooded hardwood floor can have up to 40% moisture content and can retain well above the normal amount of moisture for weeks if left to dry on their own. Nails may begin to lift, glue may release causing separation between floor pieces, and tongue and groove floors often cup or buckle when moisture has been absorbed.

If you decide to attempt to dry and save hardwood floors in place SERVPRO of Portage County has specialized drying equipment that forces airflow beneath the surface of the floor, allowing moisture to be released.

A restoration specialist can inspect the hardwood floor damage to determine the right plan of action for your home. They will work with you and your insurance carrier to decide the best option, so give as a call  (330) 677-4483

SERVPRO of Portage County provides restoration, reconstruction and remodeling services

8/24/2019 (Permalink)

SERVPRO of Portage County provides restoration, reconstruction and remodeling services

SERVPRO of Portage County provides restoration, reconstruction and remodeling services to residential and commercial facilities in the Portage County area. Our services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, repairs, and commercial project services.

Here are our top 5 reasons to call SERVPRO of Portage County(330) 677-4483 when you need restoration services.

#1 We’re Nearby

SERVPRO of Portage County  is locally owned and grounded in Portage County.  We are centrally located and always ready to respond to 24/7 to provide emergency services.  

#2 We’re Faster to Any Size Disaster

A fast response lessens the damage, limits further damage, and reduces cost. SERVPRO of Portage County  provides emergency cleaning and restoration services 24 hours a day, 7 days a week – including all holidays.

#3 Advanced Training

All of our technicians are highly trained in property damage restoration and they have access to our advanced equipment.

Training includes The Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standard for the cleaning and restoration industries. 

#4 Advanced Equipment and Techniques

By investing in the latest technology and equipment we can restore your home more quickly and minimize costs. We also use professional-strength cleaning, sanitizing, and deodorizing products to complete the job.

#5 Confidence

When the job is done our technician provides validation and documentation to your insurance carrier that your property is dry and the job is complete so you can feel confident, safe and comfortable. 

There are many more reasons why you should choose SERVPRO Canton including that we have been in business for over 30 years, we are professional, we help save money, we professionally answer all questions and concerns, we help manage insurance paperwork, and more. Give us a call(330) 677-4483 today for all of your restoration needs. 

Tips to Help Prevent Summer Claims in Portage County

8/15/2019 (Permalink)

Accidents and emergencies do happen. If you find yourself in that situation, count on SERVPRO’s extremely well-trained professionals of Portage County

In a recent show of data, Farmers Insurance states that more than 50% of flood claims get filed during the summer between June and August. With travel being increased during summertime for families due to vacations and breaks, the weather sometimes causes unplanned and unexpected troubles.

Add a little preparation, forethought, and precaution in your household to allow you to take on some of the disasters summer can bring. 

Follow these tips to help prevent summer claims:

  1. Caution Around Water on Roadways: Although you may FEEL safe driving through water, bear in mind merely six inches of water can reach the bottom of most cars. Flood waters can be dangerous due to depth, flow, and also the unseen debris and possible downed power lines. Losing control of putting yourself in harm’s way out of convenience could be detrimental.
  2. If in Doubt, Please Re-Route: Be wary of your surroundings and common driving routes. If you travel through underpasses, drainage canals, or similar spots, flash flooding can occur and you should plan alternative routes in case of an emergency.
  3. Store Valuables Safely: Anything of value such as documents, photos, electronics, or the like need placed on shelves or high enough off the ground should water penetrate your home. Water wreaks havoc enough as is without taking valuable possessions down with any soaking. More irreplaceable items may be better kept in a safety deposit box, safe, or other location.

Accidents and emergencies do happen. If you find yourself in that situation, count on SERVPRO’s extremely well-trained professionals of Portage County. 

Local SERVPRO Portage County Receives Outstanding Performance Award

8/1/2019 (Permalink)

SERVPRO of Portage County is proud to be recognized with such a great company.

SERVPRO of  Portage County received the CHAIRMAN'S Gold award at SERVPRO’s recent 50th Annual Convention. This event was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded. The theme for this year was “Making History."

“It is always gratifying to earn a distinction for our business,” said Bruce Johnson, SERVPRO of Northern Summit County Owner, “but it feels especially good this year. We are proud to be a member of the SERVPRO franchise family as the company celebrates 50 years of franchising success. SERVPRO’s ongoing commitment to providing innovative tools, ongoing training, and an ever-evolving business framework gives entrepreneurs like us a roadmap for success. We are proud to be part of SERVPRO’s team of dedicated disaster remediation professionals, and to know that we have both the tools and the knowledge to serve home and business owners in our community should the need arise.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Attendees gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and gives us an opportunity to recognize our top-performing franchises. We are incredibly proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

 SERVPRO of Portage County is proud to be recognized with such a great company. 

 Be Prepared With Your Emergency Ready Profile (ERP) in Portage County

7/26/2019 (Permalink)

When disaster strikes, having this tool in place will allow you or any employee to effectively handle whatever arises.

You may be asking, “What is an ERP?” An Emergency Readiness Plan or Emergency Ready Profile is a method of careful, well-practiced strategy of planning for emergencies before they happen to prevent panic during a catastrophe. 

With SERVPRO's Emergency Ready Profile (ERP), you minimize business interruption by having an immediate plan of action at no cost in Portage County. 

What should your ERP contain? Besides the essential information such as emergency and primary contacts, gas and water shut-off areas, and priority areas and procedures, the Department of Homeland Security refers to your ERP as “Protective Actions for Life Safety” which includes:

  • Fire Drills -- Rehearsing the action to take during a fire.
  • Shelter -- Sheltering staff during a natural disaster.
  • Shelter in Place -- Sheltering staff during a man-made emergency.
  • Lockdown -- Eluding and protecting against an active shooter

You will have peace of mind using SERVPRO’s Emergency Ready Profile. Plus, our mobile app Ready Plan allows for instant share and quick accessibility for assistance. Rest assured, your business is in good hands when you trust SERVPRO and our highly, well-trained professionals.

Emergencies do not wait for you, so do not wait to be prepared. With SERVPRO of Portage County in your pocket 24 hours a day, 7 days a week including holidays and weekends, we will get your commercial property taken care of. When disaster strikes, having this tool in place will allow you or any employee to effectively handle whatever arises.

Summer Home Maintenance Tips in Portage County

7/21/2019 (Permalink)

SERVPRO of Portage County is available 24/7 including holidays and weekends to assist you and get your home back to “Like it never even happened.”

Now that we are in the peak of summer, we all want to take trips, stay outside, and enjoy the nice weather.  Here are some summer home maintenance tips to take care of before soaking up the sunshine:

Clean: A whole slew of pieces will need cleaned after the winter months. Eavestroughs, downspouts, gutters, furnace filters, dryer vents, lint traps, air conditioners, and siding could all use a little attention. Clear out any debris or build-up to prevent any damage, backing up, or safety issues. Keeping everything tidy will help reduce risk of disasters or costly fixes later.

Inspect: Chimneys, roofs, decks, patios, swing sets and other equipment, toilets and pipes, doors and windows, and electrical outlets and cords need a good once-over to check for any broken pieces or protruding parts. Finding damage and taking care of them right away will keep costs to a minimum and lessen the chance of any emergencies occurring. 

Examine: The exterior of your home, landscaping, and exterior caulking should be looked over thoroughly to find any evidence of any deterioration or marring that may need touched up and repaired. You may see signs of rodents or wildlife that need addressed, also. Proper attention can keep the problem from persisting or worsening.

SERVPRO of Portage County is available 24/7 including holidays and weekends to assist you and get your home back to “Like it never even happened.” 

Ways You Can Prevent Water Damage in Portage County

7/12/2019 (Permalink)

If you need help with any water damage clean-up, don’t hesitate to call our well-trained professionals at SERVPRO of Portage County.

When you own a home, maintaining can seem  tiresome. That maintenance is one of the best ways to prevent water damage. Consider it a way to avoid a more costly outcome as water damage ranks among the highest for cost. 

What can be done to prevent water damage? Here’s a list to add for maintenance for a start:

  1. Proper Drainage: This step is vital. Poor drainage can lead to many issues such as cracks in your foundation, uneven settling, and allowing ways for water to seep into your home. Gutters and downspouts are included in this preventative measure. Clean them regularly to keep out leaves and other debris. Gutter guards can help if your gutters tend to clog easily and often.
  2. Inspections: The following areas should be inspected well and often; refrigerator, water heater, air conditioning unit, attic, hoses, faucets, sinks, showers, tubs, and toilets. All of these pieces may develop leaks or damage that needs to be taken care of before disaster strikes. Stay ahead of those by checking them to catch any danger before it starts or spreads.
  3. Installations: Some tools to install that may be beneficial are an emergency pressure release valve in plumbing system, water leak detection devices or alarms, a water flow monitoring system, and floor or drain pans. The latter helps with slow leaks while the others work as an extra set of eyes on your home in case of excess pressure, water flowing where it shouldn’t, and any leaks you may not have detected yet.
  4. Test, Check, and Fix: By testing your sump pump and checking your pipes, you will be on top of any leaks, cracks, or repairs that are necessary. If you get caught in a storm with your sump pump out of commission, you will be in a world of trouble. Fixing any issues right away avoids mold, mildew, dry rot, or any detrimental water damage problems.

These are just a few of the measures you can take to prevent water damage from occurring.  If you need help with any water damage clean-up, don’t hesitate to call our well-trained professionals at SERVPRO of Portage County. We are available for assistance 24 hours per day, 7 days a week including holidays and weekends. 

Top Fire Safety Tips for Portage County

7/7/2019 (Permalink)

Accidents DO happen. If you find yourself needing emergency services, SERVPRO of Portage County is there to help you 24 hours, 7 days per week.

The National Interagency Fire Center have been confusing and somewhat contradictory as of late. While they said that spring 2019 wildfire activity should be normal, they also stated that late summer wildfire activity may be especially severe in some areas. 

Forest Service claims that each year, the season for wildfires becomes longer, hotter, and, in turn, more expensive.

Do Your Due Diligence: Cooking remains top of the list for residential fires. Continue to be aware of your surroundings, and use caution when you prepare meals. Accidents happen, but safety measures can help prevent some accidents.

Another area on the rise is rental property structural fires. Vacation rentals using places like Airbnb are not held to the same standards as hotels and the like. Look for these safety precautions in the places you visit and stay as a traveler. And, renal owners, equipping your facility with fire-prevention tools and information is protection for both you and your guests that may be well-worth the investment.

Here are the top fire safety tips for you to follow:

  1. Keep the stovetop clear of anything that could catch fire (i.e. towels or curtains)

  2. Electrical outlets should remain free of adapters and multiple cords.

  3. Pathways around the home need to be clear to avoid tripping (including holiday decorations).

  4. A designated outdoor smoking area (when allowed) should be placed far enough away from the building with a specific, safe discard bin for butts (i.e. a deep, sturdy ashtray).

  5. Teach children 9-1-1 or local emergency number, how, and when to call from cell phones or outside telephones.

  6. Create a designated family meet-up place a safe distance from the home in case of an emergency.

  7. Doors and windows leading outside should have the ability to open.

  8. Identify escape routes from each room in the house, and routinely go through them, in the event of an emergency.

  9. Memorize the address of your home and any vacation rental you visit (each member of the family).

  10. Ensure vacation rental has printed and visible floor plan of property with escape routes, exits, and emergency contact information.

  11. Place carbon monoxide alarms in various locations throughout the home as required by law, codes, or standards such as every level of the home and outside each bedroom.

  12. Portable fire extinguishers should be easily found and reached in the home.

  13. Install smoke alarms on every level, in rooms, and outside bedrooms (look into requirements) and check them regularly; interconnecting them works best so when one sounds, they all sound.

Accidents DO happen. If you find yourself needing emergency services, SERVPRO of Portage County is there to help you 24 hours, 7 days per week. We even help on holidays because we know accidents aren't planned. Our well-trained professionals are here to make it “Like it never even happened.” 

The History of Meth & Future of Decontamination

6/21/2019 (Permalink)

Methamphetamine is not a new drug, although it has become more powerful in recent years as techniques for its manufacture have evolved. The History of Meth According to DrugFreeWorld.org, Amphetamine was first made in 1887 in Germany and methamphetamine, more potent and easy to make, was developed in Japan in 1919. The crystalline powder was soluble in water, making it a perfect candidate for injection. In the 1930s, doctors began using amphetamines in the United States to treat asthma and narcolepsy. Methamphetamine went into wide use during World War II, when both sides used it to keep troops awake. High doses were given to Japanese Kamikaze pilots before their suicide missions. And after the war, methamphetamine abuse by injection reached epidemic proportions when supplies stored for military use became available to the Japanese public causing post-war Japan to experience the first meth epidemic.  In the 1950s, methamphetamine was prescribed as a diet aid and to fight depression. Easily available, "pep pills" or "bennies" were sold as a nonmedical stimulant to college students, truck drivers and athletes and abuse of the drug spread. This pattern changed markedly in the 1960s with the introduction of home manufacturing of the drug, worsening the abuse. Then, in 1970, the U.S. government added methamphetamine to the Controlled Substances Act regulating the drug. After that, American motorcycle gangs controlled most of the production and distribution of the drug.  During the 1980s, Mexican drug manufacturers began producing forms of the drug that could be smoked and towards the end of the decade, new ways to cook methamphetamine began to appear. In the 1990s, Mexican drug trafficking organizations set up large laboratories in California. While these massive labs are able to generate 50 pounds of the substance in a single weekend, smaller private labs were springing up in kitchens and apartments, earning the drug one of its names, “stove top.” Rural locations became ideal for cooking meth because of geographic isolation.  Meth Today Today, most of our meth in North America comes out of Mexico or is produced in soda bottles known as the "Shake n' Bake" method. Most of the contaminated properties become contaminated through usage rather than from production. It is estimated that more than 2.1 million Americans are currently using methamphetamine. The problem is that users can contaminate anywhere from one to 50 properties per year, leading to an estimated 12 million properties contaminated in the U.S. and another 800,000 properties contaminated in Canada. Users move from house, to apartment, to hotel, to car, to new relationship, to the next motel, etc. Everywhere they go, they continue to use or smoke meth. Nothing inside this drug is natural. Most of the ingredients contain carcinogens and poisons leaving a dirty trail behind that enters into the cold air returns circulating throughout the property. Studies indicate that just smoking meth two to four times can contaminate a property above habitable standards. Meth residue is sticky and clings to surfaces and inside the ducting system until it is physically decontaminated and removed.   The Decontamination Process Here's a quick outline of the process:

  • Remove Porous Materials 
  • Dry Clean
  • Wet Clean
  • Rinse
  • Test  
Decontaminating a property starts with removing all porous materials including furniture, carpet, carpet pad, soft ducts, etc. Next, the furnace and duct work is cleaned using duct cleaning equipment to remove dust, dirt, and debris. Dust and dirt also needs to be vacuumed from the floor and surfaces throughout the property. Once everything has been dry cleaned, we bring up the heat and humidity in the home before applying a meth remover product. It is important to use a product that can remove the bio-film from the surface, making physical removal easier. The product can be applied with a ULV fogger, foamer (most recommended) or a paint sprayer. Once product is on the surfaces, scrub it into the surfaces and allow to remain moist up to four hours. This process is repeated two to three times depending on the amount of methamphetamine in the property. Lastly, we rinse. The meth remover product rinses easily with water. Once the surfaces are dry, the home is ready for testing.    There are less than 1,000 remediation companies that actually advertise that they remediate methamphetamine and there are nearly 12 million contaminated properties in North America. This means our industry could easily add another 20,000 remediation companies that could complete 50 to 100 jobs a year. The best part about meth remediation is that there are no such things as meth emergencies. Meth remediation calls aren’t made in the middle of the night and the jobs can be scheduled. Contrast this with water damage work. The profit margins are good (35-55% depending on your efficiency). This problem is not going away.